Terms and conditions of use

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Printsbyzoe relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term Printsbyzoe, or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·         The content of the pages of this website is for your general information and use only. Content and prices are subject to change without notice.

·         This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, information may be stored by us for the purposes of order processing. If you choose to sign up for the newsletter, we may from time to time, contact you to inform you of various products and offers. You can of course at anytime terminate the receiving of the newsletter by contacting us. We will then remove all your details from our record

·         Neither we nor any third parties that we may use, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·         Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·         The company cannot be held responsible for any personal injury that may occur from the use of our products.

·         This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·         Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·         From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·         We may from time to time change the terms and conditions that govern your use of our site. Your use of the site following any change will constitute your acceptance of the new terms and conditions. We may change, move, delete or add to our site at any time.

·         Every effort is made to keep the website up and running smoothly. However, Printsbyzoe takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

·         Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

·         Payment -Cash or Personal Cheque with Bankers Card, all major Credit/Debit Cards, Bankers Draft or BACS Transfer are all acceptable methods of payment. Goods will not be despatched until full payment has been received. All goods remain the property of the Printsbyzoe until paid for in full.

·         Returned cheques will incur a £10 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future cash transactions only. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.  

·         Delivery charges are not included in the price of the items, unless otherwise specified. All items ordered are shipped using the best method available for your location. Delivery charges are based on a combination of weight, packaging and location. Most items under 2kg will be shipped via Royal Mail, items over 2kg will generally be sent via FedEx. 

·         Please also note: Due to BREXIT, additional import charges and Value Added Tax (VAT) may be applied on delivery, it is the responsibility of the customer to cover these costs.

·         All products will be delivered to the address that you indicate on the “Check Out" page. Risk of damage to or loss of the products shall pass to you at the time of delivery even if the products have not been received by you in person. It is the responsibility of the customer to make all necessary arrangements to take delivery of the goods whenever they are tendered for delivery.

·         The buyer must inspect the package and contents upon delivery to satisfy themselves that all items are present and have no physical defects prior to accepting delivery.

·         During the normal course of business we will aim to have all items delivered within a 7 day timeframe. However, please note in busier peak periods such as mid summer (Late July through to August) and at Christmas (December) this turnaround time may increase – please allow up to 30 days for delivery.

·         If your order is time critical please contact us to see if it is possible to make special arrangement. If you have not received your goods within 30 days of placing the order please contact us.

·         If goods are out of stock or there is any other reason why the delivery will be delayed, you will be contacted to either accept a refund, alternative product or to discuss an alternative delivery time. Payment for goods by cheque & postal order will not be dispatched until all funds are cleared through our bank.

·         Please ensure you use a valid and current e-mail address when ordering, as you will receive all confirmation and reference numbers relating to your purchase by e-mail. Retain these details until your order has been delivered and please quote these details in any correspondence to us regarding your order. 

·         The customer shall satisfy him/herself that the goods purchased are fit for the purpose for which they are to be used, 

·         Printsbyzoe, its owners or staff, makes no warranty or condition in that regard.